The CompTIA A+ certification exam was first developed in 1993 at the request of the IT industry. It was developed when it was determined that corporations needed a way to validate the skills of entry-level technicians. Subject Matter Experts (SMEs) from more than 20 companies were recruited, to create the standards and objectives of CompTIA A+.
Service technicians used their real-world experience to define the test content, while computer service experts developed the exam questions. Now, with more than 700,000 technicians certified worldwide, CompTIA A+ is still seen by IT professionals, as the perfect entry level certification path to begin an IT career. The certification objectives were updated in 2003 and again in 2006.
In order to acheive your A+ certification, you need to pass 2 exams. First, you must pass the A+ Essentials (220-601) exam before beginning any one of the three “specialist” exams. The A+ Essentials exam validates the individual’s knowledge of basic computer hardware and operating systems. From there, you should decide which of the three specialist courses you may be interested in persuing.
The IT Technician (220-602) exam is for those who work (or plan to work) in a more technical environment, troubleshooting, optimizing, diagnosing and preventitve maintenance in the context of the field service or enterprise environment. This credential is appropriate for those in a postion characterized by a high level of in-person customer interaction. Job titles may include: PC Technician, Desktop Support Technician, Enterprise Technician, PC Support Specialist.
The Remote Support Technician exam (220-603) is for those individuals who work or intend to work in a remote based environment where client interaction, client training, operating systems and connectivity issues are emphasized. Job titles in some organizations may include: Remote Support Specilaist, Help Desk Technician, Call Center Technician.
The Depot Technician exam (220-604) is targeted for those who plan on working in a setting with limited customer interaction, where hardware related activities are emphasized. Job titles may include Depot Technician or Bench Technician.
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